Política de devoluciones y reembolsos

1. Return Policy

We want you to be completely satisfied with your Acute North America purchase. If for any reason you are not, we kindly ask that you contact us directly at [email protected] so we can understand your situation and work together toward a resolution. Our team will do everything we can to make it right.

2. Warranty Coverage

Acute North America offers a 1-year limited warranty on products covering defects in materials and workmanship under normal use conditions. This warranty applies only to items purchased through acutena.com and is valid from the date of original purchase.

Warranty claims are handled directly by Acute North America. To initiate a claim, proof of purchase and a description of the issue are required. This warranty does not cover damage resulting from misuse, unauthorized modifications, or normal wear and tear. If you are unsure whether your situation qualifies, please contact us anyway and we will do our best to assist you.

3. Contact Us

To initiate a return or warranty claim, please reach out to our support team: